Shipping Policy

Effective Date: [Date]

Thank you for shopping with [Xaromart]. We aim to provide a smooth and reliable delivery experience for all our customers.

1. Shipping Locations

We currently ship orders to addresses within India.

At this time, we may be unable to deliver to certain remote or restricted locations. If your location is not serviceable, we will contact you after receiving your order.

2. Order Processing

Orders are normally processed within 1–3 business days after successful payment.

Orders placed on Sundays or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive shipping information and tracking details, where available.

3. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location.

Remote areas may require additional time.

Please note that delivery times are estimates and may be affected by circumstances beyond our control, including severe weather, transportation delays, strikes, natural disasters, or other unforeseen events.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We  offer free shipping on selected products or orders above a specified order value. Any applicable free-shipping offer will be clearly mentioned on the website.

5. Order Tracking

Once your order has been shipped, you may receive a tracking number by email/SMS/WhatsApp.

You can use the tracking information provided by the shipping carrier to check the status of your delivery.

6. Delivery Attempts

The courier partner may make multiple delivery attempts. Customers are requested to provide a correct and complete delivery address and ensure that someone is available to receive the package.

If an order is returned to us because of an incorrect address, failed delivery attempts, refusal to accept the package, or non-availability of the recipient, additional shipping charges may apply for re-delivery.

7. Damaged or Incorrect Items

Please inspect your package when it is delivered.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at:

Email: [xaromartxaromart@gmail.com]

Please provide your order number and clear photographs/videos without cuts.

8. Delayed or Lost Shipments

Although we work with reliable courier partners, occasional delays may occur.

If your order appears to be delayed or lost in transit, please contact us. We will coordinate with the courier partner and provide an update.

9. Change of Delivery Address

If you need to change your delivery address, please contact us as soon as possible after placing the order.

Address changes may not be possible once the order has been dispatched.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

[Store Name]
Email: [Email Address:xaromartxaromart@gmail.com]
Phone/WhatsApp: [9539699281]
Business Address: [kochi,kerala,india]