Refund policy

CANCELLATION & REFUND POLICY – xaromart

Order cancellation

Orders can be cancelled only before dispatch.

Once dispatched/shipped, cancellation is not possible.

Damaged or defective product

If you receive a damaged/defective product, contact us within 48 hours of delivery with:

Order ID

Unboxing video/photo proof

After verification, we will provide replacement/refund as applicable.

Returns / replacements

Return or replacement eligibility depends on product condition and verification.

Refund timeline

Approved refunds will be processed within 5–10 working days.

Refund will be credited to the original payment method.

Contact

For cancellations/refunds contact: Email: xaromartxaromart@gmail.com

Website:xaromart.in